01
Scope of This Privacy Policy
This Privacy Policy applies to our website, forms, communications, project enquiries, and information collected when you interact with us or our services.
It does not apply to third-party websites, payment providers, or platforms we do not control. When you visit a third-party site through a link on our website, their own privacy policy will apply.
02
Information We Collect
Depending on how you interact with Wipily, we may collect the following information.
2.1 Information You Provide
- Full name, email address, phone number
- Company or business name, website URL
- Project requirements, budget, and messages
- Files, documents, brand assets, or feedback
- Billing or invoicing information where required
2.2 Information Collected Automatically
When you visit our website, technical information may be collected automatically, including IP address, browser type, device type, pages visited, approximate location, and interaction data. This is collected through cookies, server logs, and analytics tools.
03
How We Collect Your Information
We collect Personal Data in three main ways:
- Directly from you: When you submit an enquiry, contact us, hire us, or provide project materials.
- Automatically: Through cookies and analytics when you browse our website.
- Through service providers: Third-party tools that help us operate our website, manage projects, or process payments.
04
How We Use Personal Data
We use Personal Data for legitimate business purposes, including:
- Responding to enquiries and preparing proposals
- Providing design, development, and branding services
- Managing projects, delivering work, and processing payments
- Improving our website, services, and user experience
- Protecting our systems from fraud or security threats
- Complying with legal obligations and sending service-related communications
We will not use your data for purposes materially different from those described here without your permission.
05
Project and Client Information
When you engage Wipily, you may provide business, brand, product, or technical information necessary for the project.
Where you provide Personal Data belonging to another person (like your customers or employees), you are responsible for ensuring you have the authority to share it with us. We use this information strictly for the agreed project purposes.
06
Cookies and Similar Technologies
We may use cookies to operate and improve our website. Cookies help with essential functionality, performance tracking, and remembering preferences.
You can manage or disable cookies through your browser settings, though this may affect some website features.
07
Analytics
We may use analytics services (like Google Analytics) to understand website traffic, improve performance, and identify technical issues. These providers process data according to their own privacy policies.
08
How We Share Personal Data
We do not sell your Personal Data. We may share it with trusted third parties only when necessary to operate our business, such as:
- Hosting, domain, and cloud storage providers
- Email, communication, and project management tools
- Payment processors and accounting software
- Freelancers or contractors working on your project
We expect all service providers to handle your information securely and legally.
09
Legal and Regulatory Disclosures
We may disclose Personal Data if required to comply with the law, respond to lawful government requests, prevent fraud, or protect the rights and security of Wipily and our clients.
10
Third-Party Services and Links
Our website may link to external platforms (social media, payment gateways, scheduling tools). We do not control their privacy practices and encourage you to review their policies.
11
International Processing
Some of our service providers may process or store data outside India. Where this happens, we take reasonable steps to ensure your data remains protected in compliance with applicable Indian data protection laws.
12
Data Retention
We retain Personal Data only as long as necessary to provide services, maintain records, resolve disputes, and comply with legal obligations. When no longer needed, data is securely deleted or anonymized.
13
Data Security
We implement reasonable technical and organizational measures to protect your data, including access controls, HTTPS encryption, and secure cloud services. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
14
Data Breaches
In the event of a security incident affecting your data, we will take immediate steps to investigate and contain it, and provide required notifications under applicable law.
15
Your Privacy Rights
Depending on applicable law (including India's DPDP Act), you may have the right to:
- Request information about the data we hold
- Correct inaccurate or incomplete data
- Request deletion of your data
- Withdraw consent where processing is based on it
- Raise a privacy grievance
16
How to Exercise Your Rights
To exercise any of these rights, contact us using the details in the Contact Us section. We may need to verify your identity before processing your request and will respond within the legally required timeframe.
17
Children's Privacy
Our services are intended for businesses and professionals. We do not knowingly collect data from children. If you believe a child has provided us with data, please contact us so we can delete it.
18
Marketing Communications
We may occasionally send updates about our services. You can opt out of promotional emails at any time. Note that we will still send essential service-related messages (like invoices or project updates) even if you opt out of marketing.
19
Confidentiality of Client Information
Business information shared during a project is treated as strictly confidential. If a separate NDA exists, it will govern our confidentiality obligations.
20
Portfolio and Case Studies
We may showcase completed work in our portfolio. We will never publish confidential information, and we respect any written requests or contractual agreements to keep specific projects private.
21
Data Provided by Clients
If you provide us with data belonging to your users or employees, you are responsible for obtaining their consent. We process this data only on your instructions to deliver the agreed services.
22
Changes to This Policy
We may update this policy periodically. The "Last Updated" date at the top will reflect the most recent changes. We encourage you to review it occasionally.
23
Governing Law
This Privacy Policy is governed by the laws of India, including the Digital Personal Data Protection Act. Nothing here limits your statutory rights under mandatory applicable law.
24
Contact Us
For privacy-related requests, questions, or grievances, please contact us:
Last updated · September 2026